Only internal Fronteers on the planning team who regularly deal with sensitive information and our travel agent vendor we'll be using will have access to this info.

The vendor agreement is vetted by IT, Security, Legal and Finance (via Ironclad).

The information is stored on our instance of Google Drive.

For most Fronteers your existing visa or passport is sufficient to enter Mexico in March.

However there are a few for whom that is not the case. We will work with you directly to get you the documentation you need.

Fronteers will be split between the Grand Palladium Kantenah & Grand Palladium White Sands.

Single by default. Shared if you opt-in (earn a 1000 Bonusly Cookie credit)

No. Camp Front is all about getting to know your fellow Fronteers. We want you to spend this time focused on fostering new connections.

We will be booking your travel for you. We're working with a travel agency to get your travel booked. We'll share their contact info soon in case you feel you have a special case that needs more attention. Please don't ping us about this.

Luggage restrictions will vary by airline. See airline website for specific luggage dimension & weight restrictions.

Yes, but you are responsible for making the change & paying the difference. Use your flight confirmation number to contact the airline directly.

You might be able to arrive earlier if the ticket is of the same or lesser value. You will be responsible for paying for your own lodgings and related T&E expenses until Camp Front starts.

Shuttles will be provided from the airport to our resort, Grand Palladium Kantenah and White Sands.

If you have questions about your booking reach out to this email address: front@protravelinc.com

Yes. The water and ice are safe to drink. We went there, drank their bottled water, brushed our teeth with the water from the sink and drank beverages chilled with ice. We were all okay. You will be too!

Uber / Lyft / Taxi to / from home <> airport. You are responsible for getting to the departure airport from your home and back. We will pick you up in Cancun & bring you to the airport at the end of Camp Front.

If you need to be working while flying, yes, you can expense wifi on the plane. Please note, most airline wifi does not support Zoom calls.

Yes, you may expense a meal at your departure airport. Per our travel guidelines, you may expense up to $25 per meal.

No, you are responsible for any upgrades.

Nope, it's an all-inclusive resort. If you'd like a souvenir or anything from the pharmacy, you may pay with a personal bank card or Mexican Pesos. There are ATMS located at the resort if you decide you'd like Pesos.

The venue is quite large but walkable—once you get the hang of it. There is signage everywhere to guide you along the walking paths throughout the resort. The resort's in-app map + Google Maps are helpful for a bird's eye view.

Alternately you can request a cart pick you up from your room at any time and they'll take you to the nearest path/lobby to where you're looking to go.

For the safety of all of our Fronteers, we're requiring everyone to remain onsite during Camp Front. It's an all-inclusive resort. There's plenty to do in addition to our resort being rather remote.

Yes, you're welcome to go in the ocean if the lifeguards are permitting it.

There are also a few different pools to choose from.

You can, but there are plenty of enjoyable spots around the venue. Wifi is available throughout the resort and can support Zoom calls.

Our resort is all inclusive. That means that once you are onsite, everything* is paid for. This includes, but is not limited to:

— Transportation around the venue
— Meals
— Beverages
— Housekeeping
— Wait staff at meals
— Many sports and water rentals
— Sport field/court reservations

* There are exceptions, certain restaurants, activities, and entertainments incur an extra cost.

* At meals you may be offered an upgraded alcohol that is for purchase. This is not covered by Camp Front.

* Room service incurs a delivery fee that is not covered by Camp Front. This will be charged to the card you register upon check in.

* Anything you purchase in the gift shop or spa (including services) are not included.

Tipping is included in the rate we paid. We made a point to inquire about this and the resort confirmed that our rates have a line item for gratuity and that the staff are well paid.

In general you'll be comfortable in resort wear. You may wish to bring a bathing suit (or two) and sandals as well.

Note: we're aiming for the Awards Dinner to be ~nicer~ (think nice-casual resortwear - Tommy Bahama shirt, vacation dress, flat shoes)

We'll provide a handy suggested packing list before Camp Front!

The resort has standard A & B plugs typical to NORPAC. There will be outlet adapters for work laptop chargers available to EMEA and LATAM Fronteers @ registration Tuesday for business use. We recommend packing your own for personal items in your hotel room.

Wifi details will be provided at check in.